USRobotics International Contacts

Please note that some of this support information may refer to your modem as a "3Com USRobotics" product, or it may reside on the 3Com Web site. The material will still be accurate, and it will help you contact the right people.


Argentina
Asistencia técnica
Sitio Webhttp://www.usr-lat.com/support/s-main-menu.asp?loc=mxco

Asia/Pacific
Pre-Sales Support
E-mailde-presales@usr.com
Web Sitewww.usr-apr.com
Technical Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz

Australia
Pre-Sales Support
E-mailde-presales@usr.com
Web Sitewww.usr-apr.com
Technical Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz

Österreich / Austria
Infoline
Tel:+49 821 78094888
E-Mailde-presales@usr.com
Web Sitehttp://www.usr.com/de
Technische Unterstützung
Web Sitehttp://www.usr-emea.com/support/s-main-menu.asp?loc=grmy
E-mailwww.usr.com/emailsupport/de

Belgium - Flemish
Pre-Sales Support
Web Sitewww.usr.com/bn
E-mailinfo-benelux@usr.com
Technical Support
Web Sitehttp://www.usr-emea.com/support/s-main-menu.asp?loc=bene
E-mailwww.usr.com/emailsupport/bn
Telephone+32 (0) 7 023 3545
Belgique - français / Belgium - French
Support avant-vente
Web Sitewww.usr.com/be
E-mailinfo-benelux@usr.com
Support technique
Web Sitehttp://www.usr-emea.com/support/s-main-menu.asp?loc=bnlx
E-mailwww.usr.com/emailsupport/be
Téléphone+32 (0) 7 023 3546

Brasil / Brazil
Suporte técnico
Sitehttp://www.usr-lat.com/support/s-main-menu.asp?loc=brzl
Tel.Suporte Para Modem ADSL : 0800-772-6902

Bulgaria
Pre-Sales Support
E-mailde-presales@usr.com
Technical Support
E-mailwww.usr.com/emailsupport/ea

Canada
Pre-Sales Support
E-mailCanada-presales@usr.com
Websitehttp://www.usr.com
Technical Support
Websitehttp://www.usr.com/support
E-mailonline form
TelephoneSportster (888) 428-9450
ISDN TA, Sportster ISDN 128K, Databurst ISDN products (888) 326-6099
Courier Analog and Courier ISDN (888) 326-6099
PCMCIA Mobile Modem Cards (888) 428-9450
Networking and Broadband products (888) 216-2850

China
Pre-Sales Support
E-mailde-presales@usr.com
Web Sitewww.usr-apr.com
Technical Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz

Croatia
Pre-Sales Support
E-mailde-presales@usr.com
Web Sitehttp://www.usr.com/ea
Technical Support
Web Sitewww.usr-emea.com/support/s-main-menu.asp?loc=emea
E-mailwww.usr.com/emailsupport/ea

Cyprus
Pre-Sales Support
E-mailgr-cy-presales@usr.com
Web Sitehttp://www.usr.com/gr
Technical Support
Web Sitewww.usr-emea.com/support/s-main-menu.asp?loc=grec
E-mailwww.usr.com/emailsupport/gr

Czech Republic
Pre-Sales Support
E-mailde-presales@usr.com
Web Sitehttp://www.usr.com/cz
Technical Support
Support:http://www.usr-emea.com/support/s-main-menu.asp?loc=czec
E-mailwww.usr.com/emailsupport/cz

Denmark
Pre-Sales Support
E-mailinfo-nordic@usr.com
Technical Support
Web Sitehttp://www.usr.com/ea
E-mailwww.usr.com/emailsupport/ea
Telephone+45 38323011

Deutschland / Germany
Infoline
Telefon0821 / 78094888
E-Mailde-presales@usr.com
Web Sitehttp://www.usr.com/de
Technische Unterstützung
Websitehttp://www.usr-emea.com/support/s-main-menu.asp?loc=grmy
E-mailwww.usr.com/emailsupport/de
Telefon0180 567 1548 (0,12 € pro Minute, 9:00 - 19:00 Uhr Montag - Freitag)

España / Spain
Asistencia preventa
Correo electrónicoinfo-es@usr.com
Teléfono902 117964
Sitio Webwww.usr.com/es
Asistencia técnica
Sitio Web (Asistencia) www.usr-emea.com/support/s-main-menu.asp?loc=span
Correo electrónicowww.usr.com/emailsupport/es
Teléfono902 117964

Finland
Pre-Sales Support
Web Sitewww.usr.com/ea
E-mailinfo-nordic@usr.com
Technical Support
Web Sitewww.usr-emea.com/support/s-main-menu.asp?loc=emea
E-mailwww.usr.com/emailsupport/ea
Telephone+358 0800913100

France
Support avant-vente
Téléphone0825 07 06 93
E-mailinfo-france@usr.com
Site Webwww.usr.com/fr
Support technique
Site Web (Support)www.usr-emea.com/support/s-main-menu.asp?loc=frnc
E-mailwww.usr.com/emailsupport/fr
Téléphone0825 07 06 93

Greece
Pre-Sales Support
E-mailgr-cy-presales@usr.com
Web Sitehttp://www.usr.com/gr
Technical Support
Web Sitewww.usr-emea.com/support/s-main-menu.asp?loc=grec
E-mailwww.usr.com/emailsupport/gr

Hungary
Pre-Sales Support
E-mailde-presales@usr.com
Web Sitehttp://www.usr.com/hu
Technical Support
Websitehttp://www.usr-emea.com/support/s-main-menu.asp?loc=hung
E-mailwww.usr.com/emailsupport/hu

Hong Kong
Pre-Sales Support
E-mailde-presales@usr.com
Web Sitewww.usr-apr.com
Technical Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz

Iceland
Technical Support
E-mailwww.usr.com/emailsupport/ea

India
Pre-Sales Support
Web Sitewww.usr-emea.com
Technical Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz
E-mailOnline e-mail form

Indonesia
Pre-Sales Support
Telephone6221 581 1614
Web Sitewww.usr-apr.com
Technical Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz
E-mailOnline e-mail form

Ireland
Pre-Sales Support
Telephone1890-252-130
E-mailuk-presales@usr.com
Site Webwww.usr.com/uk
Technical Support
Websitewww.usr-emea.com/support/s-main-menu.asp?loc=apnz
E-mailwww.usr.com/emailsupport/uk
Telephone1890-252-130

Israel
Pre-Sales Support
E-mailuk-presales@usr.com
Technical Support
E-mailwww.usr.com/emailsupport/me
Telephone+44 870 844 4546

Italia / Italy
Assistenza pre-vendita
Telefono02 69 43 03 39
E-mailinfo-it@usr.com
Sito Webhttp://www.usr.com/it
Assistenza tecnica
Sito Web (Assistenza)www.usr-emea.com/support/s-main-menu.asp?loc=itly
E-mailitaly_modemsupport@usr.com
Telefono02 69 43 03 39

Japan
Pre-Sales Support
Web Sitewww.usr-apr.com
Technical Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz

Korea
Pre-Sales Support
E-mailusrobotics@renaissance.co.nz
Web Sitewww.usr-apr.com
Technical Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz
E-mailOnline e-mail form

Luxembourg
Pre-Sales Support
Web Sitewww.usr.com/be
E-mailinfo-benelux@usr.com
Technical Support
Web Sitehttp://www.usr-emea.com/support/s-main-menu.asp?loc=bene
E-mailwww.usr.com/emailsupport/be
Telephone+352 342 080 8318

Malaysia
Pre-Sales Support
E-mailusrobotics@renaissance.co.nz
Web Sitewww.usr-apr.com
Technical Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz
E-mailOnline e-mail form

México
Asistencia técnica
Websitehttp://www.usr-lat.com/support/s-main-menu.asp?loc=mxco

Middle East/Africa
Sales Information
E-mailme-presales@usr.com
Websitehttp://www.usr.com/me
Technical Support
Websitehttp://www.usr-emea.com/support/s-main-menu.asp?loc=mest
E-mailme_modemsupport@usr.com
Telephone870 844 4546

Netherlands
Pre-Sales Support
E-mailinfo-benelux@usr.com
Web Sitewww.usr.com/bn
Technical Support
Web Sitehttp://www.usr-emea.com/support/s-main-menu.asp?loc=bene
E-mailwww.usr.com/emailsupport/bn
Telephone0900 202 5857
Telephone Overflow0900 202 5406

New Zealand
Pre-Sales Support
E-mailusrobotics@renaissance.co.nz
Web Sitewww.usr-apr.com
Technical Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz
E-mailOnline e-mail form

Norway
Pre-Sales Support
E-mailinfo-nordic@usr.com
Web Sitewww.usr-emea.com
Technical Support
Web Sitehttp://www.usr.com/ea
E-mailwww.usr.com/emailsupport/ea
Telephone+47 23162237

Paraguay
Asistencia técnica
Sitio Webhttp://www.usr-lat.com/support/s-main-menu.asp?loc=mxco

Philippines
Pre-Sales Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz
Technical Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz
E-mailOnline e-mail form

Poland
Pre-Sales Support
E-Mailde-presales@usr.com
Web Sitehttp://www.usr-emea.com/loc-index.asp?loc=pola
Technical Support
Web Sitehttp://www.usr-emea.com/support/s-main-menu.asp?loc=pola
E-mailwww.usr.com/emailsupport/pl

Portugal
Pre-Sales Support
E-Mailinfo-es@usr.com
Web Sitewww.usr.com/pt
Technical Support
Web Sitewww.usr-emea.com/support/s-main-menu.asp?loc=port
E-mailwww.usr.com/emailsupport/pt
Telephone+351 (0)21 415 4034

Romania
Pre-Sales Support
E-Mailde-presales@usr.com
Web Sitewww.usr-emea.com
Technical Support
Web Sitewww.usr-emea.com
E-mailwww.usr.com/emailsupport/ea

Russia
Pre-Sales Support
Web Sitehttp://www.usr-emea.com/loc-index.asp?loc=russ
Technical Support
Web Sitehttp://www.usr-emea.com/support/s-main-menu.asp?loc=russ
E-mailhttp://www.usr-emea.com/support/s-email-techie-russ.asp?loc=russ

Schweiz / Suisse / Switzerland
Infoline / Support avant-vente
Web Sitewww.usr.com/de
E-Mailde-presales@usr.com
Technische Unterstützung / Tél Support Technique
Web Sitewww.usr-emea.com/support/s-main-menu.asp?loc=grmy
E-mailwww.usr.com/emailsupport/de
Tel:0848 840 200

Serbia
Pre-Sales Support
E-Mailde-presales@usr.com
Web Sitehttp://www.usr-emea.com/loc-index.asp?loc=emea
Technical Support
Web Sitewww.usr-emea.com/support/s-main-menu.asp?loc=emea
E-mailwww.usr.com/emailsupport/ea

Singapore
Pre-Sales Support
E-mailOnline e-mail form
Web Sitewww.usr-apr.com
Technical Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz
E-mailsg_modemsupport@usr.com
Telephone 800 6363037

South Africa
Pre-Sales Support
E-Mailuk-presales@usr.com
Technical Support
Web Sitehttp://www.usr.com/ea

South Korea
Pre-Sales Support
Web Sitewww.usr-apr.com
Technical Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz
E-mailOnline e-mail form

Sweden
Pre-Sales Support
E-Mailinfo-nordic@usr.com
Web Sitewww.usr.com/se
Technical Support
Web Sitewww.usr-emea.com/support/s-main-menu.asp?loc=swed
E-mailwww.usr.com/emailsupport/se
Telephone+46 (0)8 5016 3205

Taiwan
Pre-Sales Support
Telephone886 2274 83945/ 2745 6043
Web Sitewww.usr-apr.com
Technical Support
Web Sitehttp://www.usr-apr.com/support/s-main-menu.asp?loc=apnz
E-mailOnline e-mail form

Turkey
Pre-Sales Support
E-Mailde-presales@usr.com
Web Sitewww.usr.com/tr
Technical Support
Web Sitehttp://www.usr-emea.com/support/s-main-menu.asp?loc=trky
E-mailOnline e-mail form

Ukraine
Technical Support
Websitehttp://www.usrobotics.com.ua
E-mailwww.usr.com/emailsupport/ea

United Kingdom
Pre-Sales Support
Telephone0870 844 4546
E-mailuk-presales@usr.com
Websitewww.usr.com/uk
Technical Support
Website (Support)www.usr-emea.com/support/s-main-menu.asp?loc=unkg
E-mailwww.usr.com/emailsupport/uk
Telephone0870 844 4546

United States
Pre-Sales Support
E-mailOnline e-mail form
Telephone(877) 710-0884
Online Order Status Information
Telephone(888) 232-8937
E-mail help@support.usr.com
Technical Support
Websitehttp://www.usr.com/support
E-mail/support/s-online_EmailTechie.asp
Voice Networking, Wireless Access, and Broadband- (888) 216-2850
Sportster- (888) 428-9450
ISDN TA, Sportster ISDN 128K, Databurst ISDN products- (888) 326-6099
Courier Analog and Courier ISDN- (888) 326-6099
PCMCIA Mobile Modem Cards (888) 428-9450

Uruguay
Asistencia técnica
Sitio Webhttp://www.usr-lat.com/support/s-main-menu.asp?loc=mxco